Shipping Information

We offer same-day flowers & gift delivery in Lahore, Islamabad, Rawalpindi, Karachi & Faisalabad. We are offering free shipping most of the time but if the order destination is more than 10 km from our dispatching point, the system will calculate the shipping charges.

For other cities’ flower deliveries, we charge extra delivery charges. For other city orders, please talk to our support team via Live Chat or WhatsApp or give us a call before placing an order.

We offer variety of time slots for flowers delviery. Customer can select the required date & time slot from the checkout page.

Note: Although, we try our best deliver the order within selected time slot, but sometime due to on road conditions, time of delivery may change due to unavoidable circumstances.

Events Time Slot: All orders of event like Valentine’s Day, Mother’s Day, Happy New Year or for any event, we are unable to deliver on selected time slot. All orders will deliver any time since 7:00 AM till 23:59 PM regardless the timeslot you selected and paid for the time slot.

ASAP Time Slot: If customer paid the ASAP time slot fee, only ASAP order will deliver in 4 to 5 hours after placing the order.

If you are placing the order with TheFlowersDelivery.com you are agreeing with our Terms & Conditions.

After placing an order, you will receive the order number. Click on the Order Tracking page and enter your registered email and order id.

If tracking is not working, please contact with our support team.

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Currently, we are offering flowers & gifts delivery in major cities of Pakistan. Before placing an order for other city except Lahore, Islamabad, Karachi & Rawalpindi, please contact with our support team.

We are also delivering flowers in some cities of UK. Such as Huddersfield, Manchestor, Oldham, Sheffield, Halifax, York & Bradford.

Returns & Refunds

Currently, we are not offering any return due to the nature of our product. We can change the delivery address or order delivery date if you inform us atleast 12 hours before dispatching the order.

If you want to cancel the order, inform us prior 72 hours, otherwise amount will be non-refundable.
Please talk to us via Live Chat, WhatsApp , Email Us or give us a call. All details are mentioned on contact us page.

We are not offering any International Return Policy.

We accept secure payemnt method for the ease and satisfaction of the customer. We take payments via Credit/Debit cards, American express, Visa / MasterCard, Apple Pay and Link Pay.

We also accept payments via JazzCash(Pakistan), Online Bank Transfer, and Western Union.

All our payemnt method process by MasterCard / Visa / American Express / Apple Pay / Union Pay via Stripe Payemnt Gateway. Which is 100% secure and reliable around the globe.

Currently, we are not offering order returns due to the nature of our product.

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